Lolly Spins Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Lolly Spins Casino, including creating an account, playing games, making payments and taking part in promotions. Please read them carefully before using the website. By accessing the website or opening an account, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for a particular game or promotion.

Lolly Spins Casino holds a licence issued by the Curaçao Gaming Control Board under reference OGL/2024/112/0974, and the site has an Alternative Dispute Resolution partner in place for player protection.

1. General conditions and acceptance

These Terms & Conditions govern your access to and use of the Lolly Spins Casino website, related services and online casino games. They apply to all visitors, registered account holders and players, whether you access the website from a computer, mobile phone, tablet or another supported device. Other notices, game rules, promotion terms, privacy information and responsible gambling materials published on the website may also form part of the agreement between you and Lolly Spins Casino.

Lolly Spins Casino may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or operating practices. The current version will apply from the date it is published, unless a different effective date is stated. You should review this page regularly. If you do not agree with an updated term, you must stop using the website and any related services.

The website is intended for people who are legally permitted to participate in online gambling in their place of residence. You are responsible for checking the laws that apply to you before accessing or using the website. Lolly Spins Casino does not invite or permit participation where online gambling is unlawful or restricted.

You must be of the minimum legal gambling age that applies to you.
You must provide accurate, current and complete information when requested.
You must use the website only for lawful purposes and in accordance with these terms.
You must not allow another person to use your account.
You must read the rules for each game before placing a wager.

2. Accounts, identity and security

Some website features may require you to create a player account. You may be asked to provide information that allows Lolly Spins Casino to verify your identity, age, location and eligibility. Verification checks may be completed when an account is opened, before a transaction is processed, when account activity changes or whenever required by applicable law and internal procedures.

You must ensure that all information supplied to Lolly Spins Casino remains correct. If your details change, you should update them through the available account facilities or follow the relevant support process. Failure to provide requested information, or providing information that is false, misleading or incomplete, may result in a delay, restriction, suspension or closure of your account.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a fault attributable to Lolly Spins Casino. You must notify Lolly Spins Casino promptly if you believe that your account has been accessed without permission, your password has been compromised or your account information is being misused. You must not sell, transfer, lend or otherwise give another person access to your account.

Only one personal account may be held by a player unless Lolly Spins Casino expressly agrees otherwise. Duplicate, linked or otherwise improper accounts may be reviewed. Where an account is suspended, closed or restricted, you must not attempt to avoid that action by opening or using another account.

Account closure and suspension

You may request closure of your account at any time. Lolly Spins Casino may suspend, limit or close an account where it has a reasonable basis to do so, including concerns about identity, age, fraud, money laundering, payment activity, responsible gambling, collusion, unfair play, breach of these terms or compliance with legal obligations. Any review will be handled in accordance with applicable requirements and relevant account information may be retained where necessary.

3. Deposits, wagers and withdrawals

Available payment methods, processing conditions and transaction information are displayed on the website or during the relevant account process. You should only use a payment method that belongs to you or that you are authorised to use. Lolly Spins Casino may require evidence that a payment method is valid and connected to the account holder before accepting or completing a transaction.

You must ensure that you have sufficient funds before making a deposit. A deposit is not a wager, and a wager is not confirmed until it is accepted by the system. You should check the stake, game, selection and other details before confirming a wager. Once accepted, a wager generally cannot be cancelled, except where required by law, the applicable game rules or an error in the service.

Game outcomes are determined by the applicable game rules and, where relevant, randomised technology. You accept the result recorded by the system, subject to investigation of any demonstrable technical error or malfunction. If a game or transaction is affected by a clear error, system fault or interruption, Lolly Spins Casino may take reasonable steps to correct the affected activity in accordance with applicable law and the relevant rules.

Withdrawal requests may be subject to account verification, payment checks, fraud prevention measures and any applicable game, promotion or legal requirements. Funds may only be returned through permitted methods and, where appropriate, to an account held in your name. Processing times can vary depending on verification, the payment provider and other circumstances. Any specific conditions shown at the time of a transaction or withdrawal request will apply.

You are responsible for checking your balance and transaction history. If you believe a transaction, balance or game result is incorrect, you should raise the issue as soon as reasonably possible with sufficient information for the matter to be reviewed. Records maintained by Lolly Spins Casino may be used when investigating an account or transaction.

4. Promotions, fair use and prohibited conduct

Promotions, bonuses, tournaments and other offers may be subject to separate terms. Those terms will explain eligibility, qualifying activity, expiry, wagering or play-through requirements, maximum or minimum values, game restrictions and any other conditions that apply. You should read the specific promotion terms before opting in or using an offer. If promotion terms conflict with these general terms, the specific promotion terms will apply to the extent of the conflict.

A promotion is intended for its stated purpose and must not be used abusively. Lolly Spins Casino may refuse, withdraw, limit or amend an offer where there is a breach of its terms, misuse, manipulation, collusion, multiple-account activity or other conduct that undermines the fair operation of the offer. Any action will be taken subject to applicable law.

You must not use the website to facilitate unlawful activity or to gain an unfair advantage. Prohibited conduct may include using automated software, bots or scripts; exploiting bugs or errors; interfering with the website; attempting to bypass security; manipulating games or promotions; colluding with other players; using another person's payment method without authority; or engaging in fraud, money laundering or other criminal activity.

Do not reverse engineer, copy or interfere with the website or its software.
Do not upload harmful code or material that may damage systems or affect other users.
Do not use the website to harass, deceive or impersonate another person.
Do not deliberately take advantage of a pricing, display or technical error.
Do not attempt to conceal the source of funds used in connection with your account.

5. Responsible gambling, privacy and legal information

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You should only gamble with money you can afford to lose and should set personal limits on your time and spending. Take regular breaks and avoid gambling when you are affected by alcohol, medication, stress or other circumstances that may affect your judgement.

Tools and support options may be available to help you manage your gambling, including deposit controls, activity information, time reminders, account restrictions and self-exclusion arrangements. Availability and operation may depend on the service and applicable requirements. If gambling is causing concern, stop playing and seek support from an appropriate Australian gambling support service or qualified professional.

Personal information is handled in accordance with the Lolly Spins Casino Privacy Policy. Information may be collected and used for account administration, identity and age checks, payments, customer support, security, fraud prevention, responsible gambling, legal compliance and service improvement. By using the website, you acknowledge that relevant information may be processed for these purposes, subject to the Privacy Policy and applicable privacy laws.

The website and its content may occasionally be unavailable, delayed or affected by maintenance, technical faults, telecommunications problems or events outside reasonable control. Lolly Spins Casino will take reasonable steps to maintain the service but does not guarantee uninterrupted or error-free access. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law.

These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights or protections available to you under Australian law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. Questions, complaints or requests about these terms should be submitted through the available website support or contact channels.